A large-scale direct-to-consumer brand experiencing tremendous growth was grappling with the their native ERPs inability to produce meaningful and timely reporting as a result of the strain caused by the volume of their transactions (billions of transactions annually). Senior management, in line with the company’s guiding values, was concerned with, and seeking to better understand and manage, the Environmental, Social and Governance (“ESG”) impact of their business.

Leveraging their in-house data teams, the company attempted to produce reports which could identify the level of plastic within their ecosystem (from purchase to sale) with a stated goal of reducing these levels as much as possible. Charger, who was already engaged with the company to provide enhanced financial reporting, leveraged its existing data warehouse, metric definition capabilities, and models to produce custom reporting which was capable of detailing the level of plastic, in near-real time via custom dashboards displayed via Pulse.

Charger's approach allowed the customer to monitor plastic usage in much the same way it monitors and analyzes inventory from a financial perspective: by vendor, geography, product category, etc. As a result of the near-real time tracking and ability to analyze trusted data through a single source, Management has begun including ESG reporting and progress updates in their regular monthly reporting packages and been able to quickly isolate and migrate towards alternative vendors who help the organization achieve its ESG goals.